Sample Delivery Fee

Sample Delivery Fee

Kindly contact our Customer Service Representative to arrange shipment of the free samples.

*Samples are free of charge, only delivery fee is applicable.
*Samples are subject to availability



Frequently asked questions

Klang Valley – The shipping fee is RM15/carton within Klang Valley. You will be entitled for a free delivery should your purchase is RM 1,000 and above.

Outstation – The shipping fee is RM30/carton to outstations. If you are ordering in bulk, please feel free to check with our customer service for a better rate.

Yes definitely! We provide free samples, where you can fill the sample box with as many samples as you wish! You will need to bear the courier fee (Pss, did we mention a cash voucher is included for you to offset the payment?). So please feel free to refer to our Free Samples page on our website.

Our packaging is produced in an enclosed cleanroom with strict compliance to hygiene and safety. 

Goods sold are neither returnable nor refundable. However, we will do one to one exchange if manufacturing defects are involved!

Plain – We will deliver the items within 1 to 3 working days (subject to the availability of the items).

Customizations – The normal lead time for customizations to be done is around 4 to 6 working weeks, upon deposit payment and artwork confirmation.

Yes! Thanks to the good structural design, they can be stacked up to 3-5 boxes at once!


Foodabox aims to help customers to improve their brand identity, so yes you can have your own unique design on the boxes! Planning to have printing done but no idea on the designing part? Fret not as we have our in-house design to be in rescue!


Well nothing is impossible right? So yes we do! Please reach out to our customer service and provide some photos / videos references.

Yes we do! Do expect the MOQ for customization to be higher than the generic products, and it’ll be worth it!

Yes, we offer better pricing for bulk purchases. You may contact our customer service at 6011-10988010.

Our locking system will be able to secure the packaging throughout the delivery process, as long as the lock is used correctly (we are not liable for handling part of the third party)

Our lunch boxes are PE coated, so the liquid will not be able to seep through the box itself.

Yes but only for reheating purposes. We recommend it to be within 2 minutes.
Side Note: Please do remove the bowl lid before reheating.

Unfortunately we don’t do this at the moment, as the costing and MOQ would be too high!

Yes you can! This will be considered as a new production, therefore longer lead time and higher MOQ are needed. Please feel free to reach out to our customer service for more details.

Still haven’t found an answer to your question?


Additional information


West Malaysia, East Malaysia


Professionalism, Quality, & Responsiveness.

“Very helpful supplier and always provide the clear information for what we need. Provide fast delivery and always entertain what customer needs. Great work.”

“Provides quality paper food packaging materials. Pretty responsive and accommodative to queries and requests as well”

“Totally recommend people who wants to make an exclusive design box/tray here. Especially if you’re in F&B services. Foodabox is the best. Btw I do my brand corndog tray here.”

“Foodabox is awesome! Their packaging quality is good and they have helped my restaurant business a lot during this MCO by being responsive and their pricing is very reasonable.”

“Very good supplier. Very clear information and fast delivery. Product quality is good”

“Very recommended . I repeat over and over again . If you need a a good quality service and packaging and low MOQ with good price . I recommend this”

 “Quick reply ,fast service and friendly.”