Nando’s is a South African restaurant chain that specializes in Portuguese food, such as peri-peri style chicken dishes. Founded in Johannesburg in 1987, Nando’s operates over 1,000 outlets in 35 countries.
Nando’s has been established in Malaysia since 1998. As of February 2019, there were 76 restaurants operating throughout the country. The vast majority of the locations are centered around greater Kuala Lumpur.
Nandos was on a search to find a custom paper packaging to contain their tarts for takeaway purposes. However, the search wasn’t easy as there is few suppliers in Malaysia that can provide custom packaging design service. They wanted the tart box to be something user-friendly and cost-saving. Hence it was up to FOODABOX to propose a suitable structure design for their packaging. Check out how to select the best paper packaging for your restaurant for more answers.
How FOODABOX provided the solution
It was hard to source the right type of packaging as there wasn’t any standard size or template for tart box. Hence, we proposed them a few options of tart box structure. Besides that, we also proposed to use self-forming structure which only required die-cut process. This type of structure saves space as the packaging lies flat on top of each other. It also saves costs as it does not require expensive use of gluing or forming. The downside however, is that they have to form the packaging by themselves.
We applied PE-coated layer for the tart packaging as the tarts are oily. Paper packaging alone would not be sufficient to withstand the oiliness nature of egg tarts.
What did FOODABOX modify to meet client’s satisfaction
We let Nandos to take a look on the first mock up and receive their opinions regarding improvements for the paper packaging. Nandos commented that the handle of the packaging is flimsy and not stable enough to support the tarts. In line with their reply, we worked around the surface area of side of the handle wider which greatly improves its stability.
There were changes with the amount of colors as well in order to cut down extra costs. Nandos changed the design to mono-color as opposed to their original colorful design.
One of the main challenges is fighting through the tight schedule for the production of packaging. We managed to finish the production under two weeks with the packed timeline. This includes paper sourcing, printing and die-cutting.
Aside from that, the scarcity of reference material for the tart box structure was a factor as well. We did not have a materials or structures to refer to, hence the the time used to test the structures got increased. Our team had to come out with multiple designs in order to know which one would be the most suitable packaging for Nandos’s tarts.
Now, Nandos is using the packaging for takeaway tarts. Overall, they were very satisfied with our packaging solution and have interest to continue collaborating with FOODABOX for future projects.